tag:blogger.com,1999:blog-3770806996889708875.post7387139726186640489..comments2017-07-05T13:04:17.751+02:00Comments on MrTickTock - an agile time tracker for teams: MrTickTock 2.3 - task management, reporting and time off trackingMrTickTockhttp://www.blogger.com/profile/07835481297815708483noreply@blogger.comBlogger12125tag:blogger.com,1999:blog-3770806996889708875.post-51643298835117041392013-09-17T12:44:51.989+02:002013-09-17T12:44:51.989+02:00That issue has been fixed and the fix is available...That issue has been fixed and the fix is available in production. Everything works fine now.<br /><br />Thanks,<br />JacekMrTickTockhttps://www.blogger.com/profile/07835481297815708483noreply@blogger.comtag:blogger.com,1999:blog-3770806996889708875.post-32977817882523411262013-08-27T11:25:21.788+02:002013-08-27T11:25:21.788+02:00I'm glad it works fine now and thank you for d...I'm glad it works fine now and thank you for digging.<br /><br />We will fix the bug with "non-billable" tasks being not available for export.<br /><br />Feel free to raise further issues with our "Bugs & Requests" button available on the down right corner of the application. This way the conversation will be more smooth.<br /><br />Thanks,<br />JacekMrTickTockhttps://www.blogger.com/profile/07835481297815708483noreply@blogger.comtag:blogger.com,1999:blog-3770806996889708875.post-39043787926765995082013-08-27T11:23:16.778+02:002013-08-27T11:23:16.778+02:00This comment has been removed by the author.MrTickTockhttps://www.blogger.com/profile/07835481297815708483noreply@blogger.comtag:blogger.com,1999:blog-3770806996889708875.post-37076253030036939032013-08-26T16:21:23.926+02:002013-08-26T16:21:23.926+02:00I've foud where the problem was... the task w...I've foud where the problem was... the task was marked as "non-billable". If I mark the task a billable I can export to HTML and PDF (I think that is a minor bug).<br /><br />For the other problem, my mistake. There were no logged hours in current moth for other than me (so It only displays my info :)<br /><br />Thanks, and sorry for any inconvenience caused.Anonymoushttps://www.blogger.com/profile/00756762052372744383noreply@blogger.comtag:blogger.com,1999:blog-3770806996889708875.post-9064931274128342372013-08-26T09:32:09.150+02:002013-08-26T09:32:09.150+02:00Hello Jacek
Sorry for the delay in reply (I must ...Hello Jacek<br /><br />Sorry for the delay in reply (I must check this from time to time cause I don't receive any notification when a there is a new comment).<br /><br />I have tried again and the problem persist (no JavaScript errors) and there is a new one. Now I can't see other people in the report, only my info is displayed (despite I'm an admin). Are you changing something related to visibility permisson?<br /><br />Thanks,<br />RubenAnonymoushttps://www.blogger.com/profile/00756762052372744383noreply@blogger.comtag:blogger.com,1999:blog-3770806996889708875.post-91511442269192325492013-08-08T21:11:11.636+02:002013-08-08T21:11:11.636+02:00Hello Ruben,
Any news on the issue? Have you mana...Hello Ruben,<br /><br />Any news on the issue? Have you managed to try my tips?<br /><br />Thanks,<br />JacekMrTickTockhttps://www.blogger.com/profile/07835481297815708483noreply@blogger.comtag:blogger.com,1999:blog-3770806996889708875.post-23069735853043143332013-08-06T12:12:18.211+02:002013-08-06T12:12:18.211+02:00One more thing: can you also check if there are an...One more thing: can you also check if there are any java script errors in the browser console?<br /><br />In Firefox, navigate to Tools > Web Developer > Error ConsoleMrTickTockhttps://www.blogger.com/profile/07835481297815708483noreply@blogger.comtag:blogger.com,1999:blog-3770806996889708875.post-9794005822058207662013-08-06T12:06:16.250+02:002013-08-06T12:06:16.250+02:00Hello Ruben,
Thank you for details. Unfortunately...Hello Ruben,<br /><br />Thank you for details. Unfortunately we still cannot reproduce the issue. <br /><br />1. Do you face the same problem despite of reports settings? Can you try different time range, group by, etc?<br /><br />2. Can you delete all cookies related to mrticktock.com domain and try again? <br />You will lose some settings but they will be quickly restored when you go and click through the application.<br /><br />Thanks,<br />JacekMrTickTockhttps://www.blogger.com/profile/07835481297815708483noreply@blogger.comtag:blogger.com,1999:blog-3770806996889708875.post-81804667290973906522013-08-06T11:44:30.478+02:002013-08-06T11:44:30.478+02:00Screenshot of my web report page containing the to...Screenshot of my web report page containing the top details box:<br /><br />http://rubensa.files.wordpress.com/2013/01/screenshot-from-2013-08-06-113911.png<br /><br />Screenshot of my report configuration page:<br /><br />http://rubensa.files.wordpress.com/2013/01/screenshot-from-2013-08-06-113728.pngAnonymoushttps://www.blogger.com/profile/00756762052372744383noreply@blogger.comtag:blogger.com,1999:blog-3770806996889708875.post-63083314978316935542013-07-31T14:50:53.761+02:002013-07-31T14:50:53.761+02:00Hello Ruben,
Thank you for the report. We cannot ...Hello Ruben,<br /><br />Thank you for the report. We cannot quickly reproduce the issue. Can you give us few more details?<br />* Can you take a screenshot of your web report page containing the top details box?<br />* Can you also take a screenshot of you report configuration page (the one with 'Show report' button)? I wonder what are your 'Group by' and 'Options' settings.<br /><br />Thanks,<br />JacekMrTickTockhttps://www.blogger.com/profile/07835481297815708483noreply@blogger.comtag:blogger.com,1999:blog-3770806996889708875.post-77619446423632478532013-07-29T09:35:20.566+02:002013-07-29T09:35:20.566+02:00This comment has been removed by the author.MrTickTockhttps://www.blogger.com/profile/07835481297815708483noreply@blogger.comtag:blogger.com,1999:blog-3770806996889708875.post-52306549623134830712013-07-27T00:04:40.318+02:002013-07-27T00:04:40.318+02:00After last upgrade I can't export "Time w...After last upgrade I can't export "Time worked" reports. There is always a "Sorry, no data found. Please, edit report details." message when any export button clicked (while I'm seeing there is data in the web report).<br /><br />Thanks for your work! Keep it going!Anonymoushttps://www.blogger.com/profile/00756762052372744383noreply@blogger.com